There is no longer a drop down box allowing me to choose an email template and I cannot seem to find any way to change the body of the email to my new template. Please remit payment at your earliest convenience.' email. when I check the box to turn this 'combine forms' feature on, the body of the email goes back to the standard 'Your invoice is attached. If I do NOT check this option, and send my invoices individually (1 invoice = 1 email), there is a drop down box allowing me to choose the email template I want. When I have a customer who has 5 invoices, they receive 1 email with all 5 invoices attached, instead of 5 emails. However, we have recently upgraded to QB Enterprise Desktop 2020, which features an option to 'Combine forms to a recipient in one email.' This is a great feature. I have even set this new template as the default so that all the invoices that are emailed are sent with this new template. I have done all the steps you outlined above, and successfully added a new template email that can be used when emailing invoices. I am also trying to find a way to change the body of the email that is sent when emailing invoices in a batch.
